SHOPPERO.NET GENERAL TERMS AND CONDITIONS
This agreement provides the user with general information about the terms of purchase and use of the online store shoppero.net, hereinafter "the STORE".
I. WARNING
1. The administrator of the www.shoppero.net is a single limited liability company/EOOD/with Headquarters and address of management: Reg. Sofia, Bulgaria Sofia, ul. "St. Cyril and Methodius" no139, FL. 7, AP. 12, registered in the commercial Register of the Registry agency with UIC 205544303.
2. Everyone who loads the Internet address www.shoppero.net in the used technical device , for brevity we will call "client" or "user".
3. The shoppero.net online shop from now will be called "SHOP".
4. When loading any of the pages of this store shoppero.net or through the order and purchase of products offered by the store, the customer agrees to the use of the terms and conditions.
5. The store reserves the right to modify and update the terms of use to reflect any changes in the current store information about How it functions or changes in relation to legal requirements. The document can be customer after having been duly published on the website of the store, namely www.shoppero.net. In this context, consumers should periodically check the general conditions in order to And any changes in them. The general terms and conditions in force at the time of the conclusion of the transaction shall apply to each sale through the store.
6. The shop undertakes to provide the customer with accurate and complete information about the offered products.
7. All goods, including those in promotion and discount, are sold and shipped while stocks last, even if not explicitly stated.
II. CONCLUSION OF THE DEAL
1. The customer wishes to order and buy goodsoffered by the store by placing an order electronically, which is registered by the store.
2. The store will send a notification to the customer for registering and accepting the order in the system, which is made electronically on a current email specified by the customer .
3. The store has the right not to deliver some or all of the goods for objective reasons and circumstances beyond the store, including but not limited to the exhaustion of quantities. In any case, the client is notified electronically to the specified email. In this situation, the sole responsibility of the store is to reimburse the amount received by the customer through online payment viaAmazonPayPalor payment by debit or credit card.
4. The distance purchase contract is considered to be concluded when the item receives electronically the information that the goods from the order made is ready to be shipped. Such communication shall contain information on the The exact day of delivery of the goods.
III. Order
1. The store customer can place orders by adding the desired goods to my shopping cart, following the steps specified in the online platform to order and send the relevant order.
2. Any item added to my cart can be purchased if available. The addition of goods in my cart, without the order being completed, does not lead to the registration of the order and the automatic preservation of the goods.
3. Confirming the order, the shop confirms the delivery of only one item of the respective product in the registered order. The remaining pieces of the relevant commodity, if more ordered, will be further confirmed or declined, depending on the net quantities available at the store.
4. The store has the right to refuse to execute an order, which should inform the customer. The refusal of the contract does not entail any liability from any of the parties to the contract and accordingly none of them is entitled to seek compensation from the other in the following Cases:
- Non-acceptance by the issuing bank of the client of the transaction for online payment;
- Making a cash transaction that does not lead to the receipt of funds to the store account when online payments;
- Providing incomplete or erroneous data by the user.
5. The consumer shall exercise the right of withdrawal from a distance contract within a period which shall not be shorter than the statutory one. The time limit starts to run from the date of receipt of the relevant goods.ClientT may contact the store in connection with its withdrawal from the contract concluded contract from a distance ofTopicalEmail Addresslisted on the store pageor on a phone listed on the site.
6. The shop is obliged to reimburse the price paid for the contract at a distance of 14 (fourteen) days, considered from the date on which it received proof that the customer returned the goods. The amount will be refunded in the appropriate amount, without This lead to any additional costs for the customer of shoppero.Netusing the same means of payment as used by theCustomerunlessCustomerhas not explicitly expressed a desire to use another means of payment.
7. The seller has the right to delay the refund in cases of withdrawal from a distance contract until the receipt of the goods sold or to the receipt of proof that they have been dispatched.
8. The right of withdrawal shall have the users within the meaning of the Consumer Protection Act in respect of all the goods of the online store, provided that when ordered more than one unit of a given brand and product model, the packaging of only one product is BandLa printed and the rest were returned to the store unpackaged.
GOODS FOR WHICH THE PATENT HAS NO RIGHT OF WITHDRAWAL
Customer is not entitled to withdraw from the contract at a distance, provided that the following special cases are present:
· In the provision of services in which the service is fully provided and its execution commenced with the explicit prior consent of the client and his confirmation that he knows he will lose his right of withdrawal after the contract has been fully executed by Store
· For the supply of goods or services the price of which depends on fluctuations in the financial market which cannot be controlled by the store and which may occur during the period for exercising the right of withdrawal;
· On delivery of goods, made to the customer's order or according to its individual requirements;
· For the supply of goods which, by their nature, may impair their quality or have a short shelf-life;
· In the case of supplies of sealed goods which have been printed after their delivery and cannot be returned for reasons of hygiene or health protection;
· In the case of supplies of goods which, having been supplied and by reason of their nature, are mixed with other goods which cannot be separated;
· In the case of the delivery of sealed sound recordings or video recordings or sealed computer software which are printed after delivery;
· In the supply of digital content that is not delivered on a tangible medium, when the performance has begun with the explicit consent of the client, who has confirmed that he/she will lose the right of withdrawal.
IV. PRICES AND PAYMENT
IV. I. PAYMENT METHODS
Online payments using Amazon Pay or PayPal;
Debit and credit card payment.
ATTENTION:
The customer should keep in mind that the delivery address that is indicated on Amazon Pay and PayPal must be the same as the one on which they want the delivery of the goods. In the event of a discrepancy between the address specified in the system of Online store and the one listed on Amazon Pay and PayPal, the one listed in the online payment systems is an advantage.
IV.II. PRICES
- All quoted prices of the goods are final with VAT included and all other taxes and fees required by law.
- The store has the right to change prices at any time without prior notice to customers. The customer is obliged to pay the price, which was up to date at the time of the order.
- In case of price reduction, the reduced prices are advertised as the novata price of the goods is placed next to the old one, which is crossed out.
- In case of technical errors by the client in the information provided by him during the execution of the order, the store has the right to refuse the execution of the order without due compensation to the client. In the event of Sums paid by the client for a particular order, which, for the above reasons, cannot be executed, the shop undertakes to reimburse them.
IV. III. INVOICES
- The price, method of payment and time limit for payment of invoices shall be indicated on each order;
- The user who wants to be issued an invoice must indicate all the necessary information in connection with the issue of the Bulgarian legislation respectively.
- The store will issue an invoice based on the information specified by the user;
- For the purpose of correctly compiling the invoice, users who have a composite account in the online store system should update the information on it. The user is obliged to review the information specified on the invoice in order to be complete, correct and accurate.
- The customer will have a record of the invoices issued by the store for the period required under the Bulgarian legislation.
V. SOURCE STOCK
1. The price and the term of delivery will be indicated explicitly for each order.
2. The cost of delivery is depending on the size and weight of the ordered deadline.
3. The delivery of the goods from the store will be made through a courier company to an address indicated by the user, to which the address should be easily accessible by truck or in an office of the courier company, depending on the choice of the user. In the case of delivery to the door the user must indicate the floor to which the goods are to be delivered in the Address field in the Elktrnia form, which they complete when placing the order.
4. The goods are delivered in all Member States of the European Union.
5. The shop will ensure appropriate packaging of the goods and the sending of the accompanying documents. In case the package does not contain a required document, you should contact the store's representatives at the email address listed on the store's website.
ATTENTION:
In the case of missing goods detected by the customer upon receipt of the order, the shoppero.net may offer alternative products of the same value. If the customer refuses to replace the products, the (M) The Aerin shall repay the corresponding amount.
If there is a problem regarding a purchased product, you can contact our representative via a topical email, indicated on the Web page or by telephone. Where a defective product is identified, the Mgas is committed to replacing the With a new as the transport and other costs of receiving and returning the goods are at the expense of Shoppero.Net.
In case of disturbances in the appearance of the goods occurred during the transport, you may contact the courier for a report of damaged shipment.
VI. Guarantees
1. The store offers all goods with a guarantee for conformity of the goods according to the contract according to Bulgarian legislation.Certain goods which, by their nature, do not make a guarantee.
2. With respect to thetoks sold and delivered by the store, warranty certificates are issued by the manufacturer or issued by the store.
3. The warranty certificates issued by the store will be sent to the user in electronic format to the email address specified by the user and by adding them to the account. In the latter case, the user will of the guarantee certificates issued to it.
4. The buyer is obliged to regularly update the data in his account and review them before each order, as the store will use them when completing and issuing the warranty certificate.
5. The conditions of use, manipulation and transportation of a unpacked product are the same as that of packaged products by the manufacturer and enjoy the same advantages, unless otherwise stated on the page .
6. Repair/repair of the toki outside the warranty period or within this period, but provided that the obligation of the store to bring the goods in accordance with the be subject to payment by the consumer and shall be made within a period agreed between the parties.
VII. USE OF PERSONAL DATA
- "Personal data" means any data that contains identifiable information (such as name, address, telephone, email, etc.). Before we receive and process your personal data, we require your explicit, informed and freely given consent.
- The collection, processing and storage of the personal data of the users of the website is carried out in accordance with the requirements of Regulation (EU) 2016/679 on personal Data Protection (GDPR) and the applicable Bulgarian and European legislation.
- When you register to use the website or send an order without registration or inquiry via the contact form, you will be asked for information that is necessary only for the use of the services and resources of the website. The collection of such data shall be carried out in accordance with applicable legal security requirements.
- The user agrees that by providing any personal or other data to the store, he/she agrees that they may be used by the latter for the following purposes: (1) Maintaining the user's account, including registering orders, Sending of ordered products, realization of ordered services, invoicing, resolving disputes with users on the occasion of their orders or examining their requests; (2) Sending commercial messages, periodic notifications by email or SMS; (3) Conduct market research, track and monitor sales and customer/consumer behaviour.
VIII. DISPUTE RESOLUTION.
1. All disputes arising between the two parties to the contract at a distance should be decided voluntarily with the aim of reaching an agreement and according to the current Bulgarian legislation.
2. In the event that an agreement satisfying the parties to the dispute cannot be reached, and pursuant to Article 181 (4) of the Consumer Protection Act, you may use the following electronic link to THE CPC or the online Dispute resolution platform ( ODR platform) within the European Union: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage