Dear user

this information, provided pursuant to art. 13, 14, 19, 22 and 34 of the General Data Protection Regulation ( GDPR ) n. 679 of 27.04.2016 (hereinafter Regulation (EU) / 679/2016), contains important information about the security devices adopted by this Site.

The digital platform, managed by the company Shoppero EOOD (hereinafter referred to as the Data Controller), makes it possible to purchase the products on the site online, fulfill orders and manage after-sales services.

All this is possible only through the free registration to the site by the user "user".

As a user, therefore, you have the right to be informed about the processing of your personal data.

The Regulation (EU) / 679/2016, in fact, guarantees that the processing of personal data is carried out in accordance with the fundamental rights and freedoms, as well as the dignity of the person, with particular reference to confidentiality, as well as to the data protection right.

The following information regarding data processing refers to the digital platform managed by the Data Controller and applies to every consultation of the Site and use of the services provided therein by "users" who access the Site and proceed to the relative registration.

Therefore, access to the site and use of the related services are subject to the reading and acceptance of this Privacy Policy.

If you do not intend to accept these changes, you can only consult the site but will not be able to use the services available there.

Type and Data Source

The processed data are personal: e-mail address, name, surname and telephone number; are collected directly from the User at the time of his registration on the Site through the registration operations provided therein, carried out according to principles of correctness, lawfulness, transparency and protection of confidentiality.

In any case, for personal data reported by third parties that are therefore collected indirectly through one of our Partners, the Data Controller assumes that they have been processed in the presence of informed consent expressly conferred on the Partners, according to the methods envisaged by articles 13 and 14 of Regulation (EU) / 679/2016.

Failing that, the Shoppero EOOD company will not be responsible for any unlawful processing carried out in the absence of user consent.

Treatment Purposes

The treatment is finalized:

To provide registered users with the required products, process payments and, in general, to properly satisfy the needs and user requests related to the same services and products;

to the fulfillment of the obligations required by law, regulations and / or community legislation;

communicate with you about orders, products, and promotional offers;

update our customer records and generally manage the user's account, show content such as lists of customer wishes and reviews and recommend products and services that may be of interest to him;

as part of the profiling activity, the data are used for the user upon express consent. analysis of purchasing habits in order to propose offers more suitable to your preferences;

as part of the store registration process, personal data, subject to the express consent of the interested parties, are also collected for sending advertising material or direct sales and / or for carrying out statistical surveys, market research or commercial communication;

we also use the data to improve our online store and the our service, to prevent or expose fraud or abuse to the detriment of our website and to allow third parties to carry out technical, logistic and other activities on our behalf.

Processing Methods

The treatment is carried out through the operations or set of operations indicated in the art. 4, number 2) of Regulation (EU) / 679/2016.

The operations are carried out using manual, informative and telematic tools with logics strictly related to the aforementioned purposes and, in any case, in so as to guarantee the security and confidentiality of the data, the Data Controller having adopted adequate security measures against the risks relating to unauthorized access and the safeguarding and integrity of the data. However, the Data Controller cannot guarantee its users that the security measures adopted to protect the Site, the transmission of data and information, can exclude any risk related to the unauthorized access of data through the devices user. It is therefore recommended to ensure that the IT devices used are equipped with appropriate software to protect the transmission of data on the network, both incoming and outgoing, and that the Internet service provider has also adopted adequate security measures to protect the network of data transmission.

The treatment is carried out by the data controller and by the persons in charge of data processing, except for the necessary communication to third parties pursuant to the following paragraph n. 6 of this statement.

Links to other websites

Our site includes deep link links to other websites that may or may not have any relationship with us.

The Data Controller has no control or monitoring of these websites or their content and, therefore, cannot be held responsible for the content of such sites and for the rules they apply, even for what it concerns the User's privacy and the processing of personal data while browsing their pages. We therefore invite you to take care when accessing one of these sites through the links on our site, and to read their security policy regarding data protection and terms of use carefully. Our site provides links to these sites exclusively to facilitate the user's navigation requests and to facilitate hypertext links to other sites on the internet. No guarantee is given regarding the content of these links, or the services offered by them or sold to internet users.

Our Privacy Policy, therefore, does not apply to the websites of other companies.

Nature of Provision of Data and Possible Refusal

The provision of personal data is strictly necessary for the purposes of carrying out the activities referred to in point 2 of this statement, letters a) , b) , c) and g) and, therefore, any refusal to provide data by the data subject will make it impossible to carry out the activities referred to in the same points.

Browsing online without registration with limited content will still be possible.

While, for the purposes of point 2, letters d) , e) , and f) , the consent is optional and, in the event of refusal by the user, the Data Controller will refrain from carrying out the activities referred to in the same points.

Data Communication

Personal data may be disclosed to the persons in charge of processing and may be communicated for the purposes referred to in point 2 of this information to external collaborators and, in general, to all those subjects for whom the communication is necessary for the correct fulfillment of these purposes.

In particular, the data will be communicated to third party Partners for debiting and managing payments and verifying payment.

There is no and there will be no data transfer to countries outside the EU.

To this end, the aforementioned data will also be processed by the credit institution that provides services connected with the management of online payments, as well as by the institution that issued the credit card that the user will insert to validate your order.

The data may also be communicated to the requesting Judicial Authority in the cases provided for by the law.

Data Retention

The data will be kept until the user account is active in order to provide the requested services. We may also keep the data later if necessary to manage recurring contractual relationships with the user to fulfill legal obligations, to protect our rights and / or resolve disputes with other users or third parties. If consent is also given for the performance of marketing activities, the data will be used for a further period of 12 months after the account is closed.
In any case, the data will not be kept beyond ordinary time anyway decennial useful to satisfy the administrative and legal requirements connected to the contractual obligation regulated by the art. 2946 c.c ..

In any case, at the end of the storage period, we will permanently delete the data or make it anonymous.


The site may use "cookies". A cookie is a technology that allows our site to store portions of information (an identifier) ​​of your browser used by our site during the connection. Shoppero EOOD uses and respects international and national legislation on the matter.

Cookies are not used to determine the personal identity of anyone who is merely visiting the Site. They allow the Data Controller to improve the operation of the Site and provide certain features such as, for example, recognizing users registered and / or remember the parameters of some research carried out in order to facilitate subsequent searches. Cookies also have other uses: for example, they are used to pre-compile the data to be entered to those users who have chosen the automatic connection ( log-on ) during registration.

In any case, we invite you to read the specific information on cookies on the site.

Rights of the interested party

The user may at any time exercise the following rights by contacting the Data Controller:

right of access to data ( art. 15 Regulation (EU) 679/2016 )

right of rectification and / or cancellation (right to oblivion) ​​of data ( articles 16-17 Regulation (EU) 679/2016 )

right to limitation of treatment ( art. 18 Regulation (EU) 679/2016 )

right to data portability ( art. 20 Regulation (EU) 679/2016 )

right to object to treatment ( art. 21 Regulation (EU) 679/2016 )

articles 19 ( Obligation to notify in the event of rectification or cancellation of personal data or limitation of processing)

articles 22 (right not to be subjected to decisions based solely on automated processing)

arttt.34 (Communication of a personal data breach to the interested party) of European Regulation n. 679/2016 (GDPR).

The data controller is: Shoppero EOOD, with registered office in Sofia (Bulgaria) to the Sv. Sv. Kiril i Metodii n. 139 - tel. (+359) 886555968.

The names of the other persons in charge of processing and security of personal data are available at the operational headquarters of the Data Controller identified above.